Shipping Information
Please note that all of our products are hand crafted to order, therefore, we have a 3-5 days processing & preparation time before shipping. This allows us to keep a high level of craftsmanship and maintain a sustainable manufacturing process.
Shipping costs & Delivery times
USA
Free shipping over $100
USPS Standard shipping:
8-12 business days ($8)
FedEx Express shipping:
4-7 business days ($10-15)
CANADA
Free shipping over $150
Canada post Standard shipping:
10-15 business days ($9)
FedEx Express shipping:
4-7 business days ($12-15)
EUROPE
Free shipping over $100
Standard shipping:
10-12 business days ($8)
FedEx Express shipping:
4-7 business days ($12-15)
AUSTRALIA & NZ
Free shipping over $200
Standard shipping:
14-16 business days ($9)
FedEx Express shipping:
5-9 business days ($20)
REST OF THE WORLD
Proceed to checkout to see final shipping details
Duties & Taxes
International shipments may be subjected for customs taxes and additional fees, this is set by each country's regulations.
In all cases, these costs will be the responsibility of the buyer and will be settled at the given customs office. Coravana is committed to taking care of all the required paperwork in order for the parcel to clear customs.
Shipping FAQ
Order Processing Times:
Orders will be processed within 1-2 business days. During the holiday season and promotional periods, order processing times may be longer.
Shipping to P.O. Boxes
For express shipping methods, we are unable to ship to P.O. boxes.
Order Tracking Information:
Once your order has been processed, we will send you an email with the tracking information. You can track directly on the carrier page, and see the progress of your shipment. Please allow up to 6 business days for the tracking number to turn active and show updates, courier companies don't update information on time.
Package Responsibility:
Coravana is responsible for the package from the moment it is shipped, and until it is delivered, once the package has been marked as delivered in the tracking information, it is the responsibility of the client and Coravana will not accept any claims for lost/stolen packages.
Late Delivery:
We do our best efforts to make sure all packages get dispatched and delivered quickly and within the timeframe advised in the shipping information. In case of late delivery, Coravana will not issue an order refund.
To make sure you don't miss our shipping emails please add contact@coravana.com as a safe sender.